Plus One Team Leader

About the role

Meijer is looking for a Plus One Team Leader who plans, directs and supervises team members in the day-to-day operations of the store across its departments. The leader acts as mentor and coach, drives customer service and sales, keeps the store appearance up to standard and is responsible for the P&L of the department.

Key responsibilities

• Provide courteous, friendly and efficient service to customers and team members, and spend most of the time in the store.
• Handle staffing, selection and hiring to meet staffing needs, and promote succession planning through career paths and development needs.
• Document and apply disciplinary actions and make recommendations concerning discharge.
• Be responsible for the P&L, achieving sales and maintaining shrink for the department.
• Mentor and coach team members so that customer service and sales goals are exceeded and the area meets Meijer standards.
• Ensure the team is fully trained and has completed all required training.
• Promote a safe work environment and communicate the Meijer Friendly Initiative in all team meetings.
• Perform other duties as assigned.

Required profile

• High school diploma or equivalent.
• 2-3 years of related retail experience.
• One year of management experience.
• Rotational assignments in other store areas such as meat, bakery, produce and deli, plus customer service and product flow experience, are helpful.
• Reliable and consistent attendance required.

Required skills

• Clear, precise communication to team members and ability to resolve conflict by addressing root causes.
• Ability to manage multiple tasks and to analyze financial and statistical information to make informed decisions.
• Ability to teach suggestive selling and to mentor team members, including hourly workers and team leaders.
• Successful completion of all required certifications.

What we offer

• Weekly pay and scheduling flexibility.
• Paid parental leave and paid education assistance.
• Team member discount and development programs for advancement.