Patient Retention Specialist
cardahealth
Job description
About the role
Carda Health is reimagining cardiac and pulmonary rehabilitation through a remote, digital care model. As a Patient Retention Specialist, you will work closely with the clinical team to keep patients engaged and completing their rehab programs.
Key responsibilities
- Collaborate with clinical leaders and founders to refine digital care delivery and retention strategies.
- Conduct proactive outreach to patients at risk of dropping out, using motivational interviewing to address barriers.
- Support patients in using wearables and tablets, troubleshooting technology issues.
- Track engagement data and help improve conversion rates through targeted communication.
Required profile
- At least 1 year of clinical experience as an Exercise Physiologist in cardiopulmonary rehab.
- Bachelor’s degree in Exercise Physiology (Master’s preferred); ACSM‑CEP certification is a plus.
- Self‑driven and able to operate with minimal supervision in a fast‑growing startup.
Required skills
- Proficiency in Excel for data tracking.
- Strong ability to work with mobile technology, wearables, and tablets.
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Published 8 hours ago
Expires 1 month from now
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