Patient Navigator – Full‑Time (Days) at UMHC/SCCC

About the role

The University of Miami’s Sylvester Cancer Center is seeking a full‑time Patient Navigator to support patients during daytime hours. The Navigator will act as a bridge between patients, caregivers, and clinical teams, ensuring timely access to care and resources.

Key responsibilities

• Conduct patient evaluations to gather information for individualized treatment plans.
• Verify and facilitate patients’ eligibility for insurance and social service programs.
• Provide appointment reminders and serve as the primary liaison between patients and providers.
• Identify, address, and resolve real or perceived barriers to care.
• Educate and counsel patients on health‑related and life‑situational issues.
• Maintain up‑to‑date knowledge of community health, welfare, and support resources.
• Follow university and unit policies, safeguarding institutional assets.

Required profile

• High school diploma or equivalent.
• Minimum three years of relevant experience in patient navigation, case management, or a related health‑service role.

Required skills

• Strong knowledge of insurance processes and community health resources.
• Excellent communication and interpersonal abilities.

What we offer

• Competitive salary and comprehensive benefits package, including medical, dental, and tuition remission.
• Opportunity to work within a leading academic health system serving South Florida, Latin America, and the Caribbean.