Patient Access Supervisor
ochsner · Kenner - New Orleans Region - Louisiana
Job description
About the role
The Patient Access Supervisor oversees patient flow and access functions, ensuring minimal wait times and high-quality customer service within Ochsner Health facilities.
Key responsibilities
- Manage staff performance, productivity, and schedules to meet departmental goals.
- Monitor patient flow, adjust staffing levels, and conduct audits to improve service.
- Facilitate conflict resolution across departments and remove performance barriers.
- Interview, hire, and train staff while developing team initiatives.
Required profile
- Minimum 7 years of experience in hospital, clinic, or related customer‑service environment (or 2 years with a bachelor’s degree).
- High school diploma required; bachelor’s degree preferred.
- Ability to travel between facilities and work flexible schedules, including weekends and on‑call availability.
Required skills
- Proficiency with Windows‑style applications and data‑entry software.
- Strong verbal and written communication abilities.
- Effective interpersonal and leadership skills.
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Published 2 hours ago
Expires 1 month from now
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ochsner
Kenner - New Orleans Region - Louisiana
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