Patient Access Specialist – Front End Revenue Cycle

About the role

The University of Miami UHealth is seeking a Patient Access Specialist to support front‑end revenue cycle and clinic operations. This on‑site position ensures accurate patient registration, insurance verification, and financial clearance, directly impacting the patient experience.

Key responsibilities

• Obtain, confirm, and enter demographic, financial, and clinical information for scheduled patients.
• Verify insurance eligibility, secure authorizations, pre‑certifications, and referrals.
• Communicate with patients, families, and physicians regarding coverage, liabilities, and required payments.
• Collaborate with scheduling departments to manage add‑on patients.
• Maintain accurate records and documentation in the system of record.
• Serve as a lead resource for lower‑level patient services staff and recommend process improvements.

Required profile

• High school diploma or equivalent.
• Minimum three years of relevant experience in patient access, registration, or revenue cycle functions.
• Strong attention to detail and ability to handle confidential information.
• Excellent oral and written communication skills.
• Ability to work independently under pressure and manage multiple tasks.

Required skills