Part‑Time Front Desk Attendant – Hotel Guest Service

About the role

Join the Front Desk team at Homewood Suites in Dover, NH, and become the first point of contact for our guests. This part‑time position offers a friendly, supportive environment with opportunities for cross‑training, mentorship, and career growth within the Hilton family.

Key responsibilities

• Greet guests with a warm, professional demeanor and manage check‑in and check‑out procedures.
• Process payments, record special requests, and ensure accurate guest account information.
• Answer phone calls promptly and provide helpful information.
• Follow hotel policies for posting charges, settling accounts, and handling emergencies.
• Resolve guest issues efficiently to enhance satisfaction.
• Maintain punctuality and reliability for scheduled shifts.

Required profile

• Customer‑focused attitude with a friendly, welcoming personality.
• Availability to work weekends.
• Reliability and punctuality.
• Basic understanding of hospitality service standards.

Required skills

• Effective verbal communication.
• Basic cash handling and payment processing.
• Ability to use standard front‑desk software and telephone systems.

What we offer

• Hourly wage of $17‑$18.
• DailyPay option – get paid any day you choose.
• Hotel room discounts for you and your family.
• Referral bonus up to $500.
• Company‑wide incentives, 401K matching, and paid training.