Part-Time Restaurant Host

About the role

The American Girl Dallas retail store and cafe is looking for a dynamic part-time host to deliver an outstanding dining experience to guests. The host greets and seats guests, manages reservations and works with the restaurant team. The position suits someone who thrives in a high-pressure, fast-paced environment and handles challenging service situations with good judgment and a professional demeanor.

Key responsibilities

• Greet guests promptly and seat them by keeping accurate waitlists and maximizing seating capacity
• Manage large crowds professionally and resolve challenging service situations diplomatically
• Create and maintain a pleasant ambiance in the dining room and party rooms through lighting, music and table placement
• Tell the restaurant team about dining room and party room setups, special requests and birthday information
• Share information about store and restaurant events with guests
• Use Guestbridge reservation and InfoGenesis register systems, along with Microsoft Office, to carry out job functions
• Initiate training opportunities with restaurant staff and assist them as needed

Required profile

• Preferred: experience as a restaurant host, hotel concierge or similar customer service position
• Preferred: computer skills including restaurant reservation and POS systems, Microsoft Word, Excel and Outlook, and basic office equipment such as copiers and fax machines
• Preferred: experience working with children
• Able to work a flexible schedule, including nights, weekends and holidays

What we offer

• Pay range of $15 to $17.25 per hour, depending on location, skills and experience
• Competitive total pay programs and comprehensive benefits