Part-Time Community Assistant

About the role

This part-time Community Assistant role works with and supports the team of property management professionals in achieving occupancy and retention goals. It covers administrative tasks related to leasing, marketing and customer service at the community, based in Charleston, South Carolina.

Key responsibilities

• Perform administrative tasks for the leasing office: copying documents, filing resident files, preparing notices, handling resident calls and organizing rent payments and collateral materials.
• Assist with sales and leasing by conducting virtual tours, answering online inquiries, greeting and qualifying prospects, giving property tours and showing apartments.
• Help prepare leases and organize resident lease files.
• Support move-in and move-out processes; working move-ins and move-outs is mandatory, and time off must be requested and approved in writing by the Community Manager.
• Answer calls, set prospect appointments and run on-campus marketing outreach.
• Coordinate resident functions such as parties, birthday cards and unit visits, and schedule and conduct resident visits.
• Distribute notices such as flyers, newsletters, surveys and late notices.
• Act as an after-hours liaison, responding to emergencies promptly; at least one on-call shift per week is expected, with the schedule set at site level.

Required profile

• Able to stand, walk and/or sit for long periods and to bend, stoop, climb ladders, reach, carry objects and crawl in confined spaces.
• Able to work indoors and outdoors in all weather conditions.
• Able to lift up to 25 pounds independently and 50 pounds with assistance.
• Able to work a flexible schedule, including call duty on evenings, weekends and holidays.
• Rare or regular travel may be required to support other properties, attend training or meetings.

What we offer

• Part-time team members may be eligible for a 401(k) with company match (eligibility required).
• Employee Assistance Program and paid sick time.
• Onsite property positions may be eligible for weekly, monthly and/or quarterly bonus programs; corporate positions may be eligible for quarterly or annual bonuses.