Operations Supervisor – Service Center

About the role

The Operations Supervisor I leads the daily activities of a Service Center, ensuring freight is loaded and unloaded safely, on time, and in compliance with company procedures and labor agreements. The role combines hands‑on supervision with a focus on safety, productivity and a positive work environment, both indoors and outdoors.

Key responsibilities

• Plan, supervise and control resources to achieve timely, damage‑free loading and unloading of freight on assigned shifts.
• Assign tasks, communicate job assignments and monitor performance of Service Center employees.
• Maintain load plans, ensure proper load balance for safe vehicle operation, and oversee handling of hazardous materials.
• Provide training, performance feedback and disciplinary recommendations as needed.
• Foster a clean, safe workplace and uphold company service standards.
• Collaborate with business partners and support the company’s values‑driven culture.

Required profile

• High School Diploma or GED; Bachelor’s degree preferred but not required.
• At least 2 years of leadership experience, preferably in transportation or logistics.
• Ability to work varied shifts, including days, nights and weekends.
• Strong organizational, time‑management and problem‑solving abilities.
• Willingness to work in a dock environment with exposure to weather and noise.

Required skills

• General computer knowledge.
• Understanding of freight handling, transportation regulations and safety standards.

What we offer

• Competitive wages.
• Comprehensive health, dental and vision benefits.
• Opportunity to participate in a company‑wide savings plan.
• Supportive culture focused on creativity, integrity, collaboration and growth.