Operations Manager

About the role

Highlight AI is seeking an Operations Manager to help build and maintain the operating system of a fast‑growing AI startup. The role blends recruiting support with day‑to‑day operational coordination, ensuring that both people and processes run smoothly.

Key responsibilities

• Conduct initial candidate screens, coordinate interview logistics, and keep candidates informed throughout the hiring process.
• Maintain accurate records in the applicant tracking system and work with hiring managers to define role requirements.
• Manage recurring operational workflows such as invoicing, vendor payments, expense tracking, and reimbursements.
• Oversee office facilities, including vendor coordination, maintenance requests, supply ordering, and workspace setup.
• Support billing cycles, accounts receivable follow‑up, and collections tracking.
• Create and maintain internal documentation and SOPs to keep the team aligned as it scales.
• Assist with general HR, office, and operations tasks as needed.

Required profile

• 3‑5 years of experience in recruiting, operations, project coordination, or a related field.
• Prior experience at an early‑stage or high‑growth company.
• Exceptional organizational skills with strong attention to detail.
• Comfortable thriving in a fast‑paced startup environment.
• High discretion when handling sensitive company or candidate information.
• Strong prioritization and time‑management abilities across recruiting, operations, and facilities.
• Professional interpersonal skills, often serving as the first impression for candidates and vendors.

Required skills