Operations Lead for StatementworX Projects

About the role

The Operations Lead will support the SETT Project Services products, combining strategic account management with day‑to‑day tactical activities across engineering, scientific, IT and professional job disciplines.

Key responsibilities

• Deliver scopes of work across multiple clients and geographies, developing Statements of Work and coordinating recruiting activity.
• Manage client relationships, oversee implementation for new clients, and maintain ongoing site operations including payroll, invoicing and financial performance (P&L).
• Collaborate with internal Business Development and Center of Excellence teams to create business reviews and enhance service offerings.

Required profile

• 5+ years in Kelly Operations or operational account management within the staffing industry.
• Strong organizational and customer service skills, ability to travel up to 30% of the time, and capacity to handle large, competing workloads.
• Prefer a Bachelor’s degree in a technical or business‑related discipline.

Required skills

• Proficiency in Microsoft Word, Excel, and PowerPoint.

What we offer

• Base salary range $120,075 – $160,000 per year, with total compensation including benefits.
• Opportunities for professional and personal growth within an inclusive, collaborative culture.