Operations Associate - Retail Store

About the role

Kith is hiring a seasonal Operations Associate for its Flatbush store in Brooklyn. The associate manages the flow of merchandise from the central delivery point to the sales floor, working within a team led by the Operations Management team. Pay is $18.00-$20.00 per hour plus commission, which applies only to permanent positions.

Key responsibilities

• Partner with store leadership to streamline the product cycle and follow standard operating procedures so products are ready for customers.
• Work with the sales-floor team to make sure customers receive products in a timely way.
• Keep the workspace clean and safe and help with housekeeping such as dusting, sweeping and collecting trash.
• Complete assigned tasks efficiently and accurately, including before or after regular store hours, and follow all company policies.
• Deliver friendly, positive in-store customer service and show expert knowledge of products, company history and policies.
• Take part in physical inventories and assist the merchandising team with visual initiatives as required.

Required profile

• Availability, including evenings, overnight shifts, weekends and holidays, and willingness to work on special projects, drops and releases.
• 1-2 years in a retail operations position; 1+ years in retail or apparel is a plus.
• Team player, supportive, self-starter, organized, communicative and reliable.
• Able to lift and move 25 lbs, bend, twist, climb ladders and stand for long periods.

Required skills

• Basic computer skills.
• Time management and ability to multi-task.
• Clear communication with customers, peers and direct reports.