Operations / Admin Manager

About the role

A growing US business in trades, real estate, merch or consulting is looking for an Operations / Admin Manager to run its back office so the owner can focus on clients and growth. The position is full-time and remote, with US business hours.

Key responsibilities

• Own day-to-day operations: orders, scheduling, vendors and client communication
• Coordinate the team and contractors, and track tasks and deadlines
• Keep the CRM and job-tracking systems accurate
• Support payroll prep, invoicing and bookkeeping handoffs
• Document processes as SOPs and automate repeat work with Notion, Zapier and AI tools
• Report weekly on key numbers and open issues
• Solve problems independently and escalate only what needs the owner

Required profile

• 4+ years in operations or office management, 2+ in a US company
• Strong organization; able to own a process without supervision
• C1 English, confident with clients and vendors

Required skills

• Notion, Asana or ClickUp
• Google Workspace and a CRM
• Nice to have: Zapier or Make, QuickBooks, Jobber or ServiceTitan, DoorLoop or AppFolio

What we offer

• $20,000-30,000 USD per year base pay, plus potential commission
• Full-time remote work with US business hours