Office Systems Expert

About the role

Join Konica Minolta as an Office Systems Expert and help clients modernize their workplaces. You will service, repair, and optimize printing and office equipment while supporting cybersecurity and cloud data initiatives. This role offers paid training and the chance to grow with a market leader.

Key responsibilities

• Perform maintenance, diagnostics, break/fix, installation, and hardware removal on Konica Minolta products.
• Use specialized tools and gauges to troubleshoot connectivity and equipment issues.
• Travel to customer sites within an assigned territory, manage inventory, and keep clients informed about scheduling.
• Log service visits and update client records in the Konica Minolta system.
• Collaborate with the Account Management team to resolve customer concerns and maintain high satisfaction.

Required profile

• 0‑2 years of experience servicing or repairing office equipment or machinery.
• High School Diploma/GED or equivalent experience.
• Ability to build professional relationships and communicate clearly with customers.

Required skills

• A+ Certification (preferred).
• N+ Certification (preferred).
• Exposure to IT networks (a plus).

What we offer

• Hands‑on and computer‑based training on current and upcoming technology.
• Exposure to IT networks and services with clear career growth paths.
• Competitive car allowance, paid mileage, and company‑provided laptop and phone.
• Inclusive, flexible workplace that values new perspectives.
• Comprehensive benefits including paid holidays, vacation, sick time, medical/dental, 401(k), employee assistance, and tuition reimbursement.