Office Scheduler / Receptionist
Crawford Thomas Recruiting · Lakeland
Job description
About the role
We are seeking a high‑energy Office Scheduler / Receptionist to join our growing healthcare and wellness office in Lakeland, FL. You will be the first point of contact for patients, handling a busy schedule while delivering excellent service.
Key responsibilities
- Manage high‑volume appointment scheduling, confirmations, and rescheduling.
- Answer inbound calls and handle patient communication.
- Support patient check‑in, intake, records, and other administrative tasks.
- Keep the front office organized and ensure efficient daily flow.
- Coordinate with providers and clinical staff.
Required profile
- At least 1 year of high‑volume scheduling experience.
- Strong phone presence and customer service skills.
- Highly organized with the ability to multitask.
- Experience in healthcare, dental, chiropractic, therapy, or medical office settings preferred.
- Leadership or shift‑lead experience is a plus.
Required skills
What we offer
- Health insurance.
- 401(k) retirement plan.
- Paid time off (PTO), sick time, and holidays.
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Crawford Thomas Recruiting
Lakeland
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