Office Manager / Employee Experience Associate

About the role

Ethos, a life insurance technology company, is looking for a team-oriented, proactive Office Manager / Employee Experience Associate to join its growing organization. You will own the day-to-day operations of the San Francisco office and help build the programs that make the employee experience a competitive advantage, for office teammates and remote workers alike. You will partner with the People team on culture and engagement, and with the Chief of Staff on support for the executive team.

Key responsibilities

• Office operations: manage the relationship with the property manager, oversee groceries, kitchen supplies and catered meals, handle mail and deliveries, manage visitor access and set up new hires
• Maintain conference rooms, supply storage and office resources, buy supplies, run errands and act as point of contact for equipment needs
• Manage office improvements such as furniture, painting, storage and layout changes, from vendor selection to completion
• Employee experience: plan and run internal events, own employee appreciation day and holiday gifting, and build the swag store
• Build and manage the annual offsite calendar (8-10 offsites per year) across teams
• Support the executive team and the Chief of Staff on projects, and work with IT, People, Finance, Legal and external vendors

Required profile

• Prior experience in office management, workplace experience, customer service or a related field
• Ability to come into the San Francisco office at least 3 days a week
• Strong project management, multitasking and organizational skills in a fast-paced environment
• Comfortable owning programs end to end and managing a range of stakeholders

Required skills

• Google Workspace (Docs, Sheets, Slides) and calendar scheduling
• AI tools and creative tools such as Canva