Office Administrator

About the role

DUAL North America is looking for an Office Administrator to run the day-to-day operations of one of its key regional offices in New York. The role supports the smooth running of the office through routine administrative tasks such as document management, data entry, meeting coordination, mail handling, visitor support and expense processing. It is a non-exempt, full-time, in-office position reporting to the Executive Assistant to the CEO and CFO, with travel of 0-10%.

Key responsibilities

• Answer and direct phone calls, emails and inquiries professionally and promptly.
• Welcome visitors and support front-office reception.
• Coordinate meetings, including scheduling, conference room bookings and preparation of meeting materials.
• Maintain calendars, schedule appointments and keep records accurate.
• Perform data entry and scan, file, organize and retrieve documents.
• Manage incoming and outgoing mail, packages and deliveries.
• Monitor office supply inventory and coordinate restocking.
• Prepare copies, presentations, reports and other documents.
• Assist with expense administration: receipts, expense reports, invoices and supporting records.
• Keep common office areas and meeting spaces tidy.
• Support onboarding by preparing workspaces and coordinating resources.
• Use Microsoft Office and AI tools such as Microsoft Copilot, and help with special projects.

Required profile

• High school diploma or equivalent.
• 2 years of administrative, customer service, internship or office support experience preferred.
• Ability to coordinate meetings, manage calendars and pay close attention to detail.
• Strong organization, communication and multitasking skills, and ability to work independently and in a team.
• Comfortable staying seated about half the time and working in an office environment.

Required skills

• Intermediate Microsoft Office (Outlook, Word, Excel, Teams).
• Willingness to learn AI-enabled tools such as Microsoft Copilot.
• Basic understanding of expense management processes.

What we offer

• Pay of $26-$32 per hour.
• Medical, dental and vision coverage, plus wellbeing offers.
• Unlimited PTO and 401k with company match.
• Paid volunteer days.