Network Engineer II

About the role

Ahold Delhaize USA supports its grocery brands (Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop) and is hiring a Network Engineer II in Salisbury, NC. The engineer supports the large-scale network across retail stores, distribution centers, offices, data centers, Equinix and Azure, implementing and troubleshooting LAN, WAN/SD-WAN, wireless, firewall connectivity, DNS/DHCP/IPAM and network monitoring services. The role takes part in critical incident response and on-call support.

Key responsibilities

• Troubleshoot Layer 2 and Layer 3 connectivity across Cisco, HPE/Aruba, Arista, Fortinet and Palo Alto environments, including VLANs, STP, LACP, SD-WAN, routing and NAT.
• Support retail WAN and SD-WAN across MPLS, broadband and LTE, including path selection, failover, latency, packet loss and brownout conditions.
• Implement approved ServiceNow changes with tested steps, validation evidence, backout plans and accurate closure records.
• Support Aruba wireless and ClearPass/NAC, including AP health, client connectivity, authentication, RF performance and coverage.
• Monitor and troubleshoot with SolarWinds, Datadog, FortiAnalyzer, SNMP, syslog, NetFlow and packet captures.
• Support Infoblox DNS/DHCP/IPAM and F5 load balancing during incidents and changes.
• Own assigned incidents through service restoration, root-cause analysis and prevention actions.
• Maintain network diagrams, inventories, standards, SOPs, MOPs and configuration records, build reports and automate repetitive tasks.
• Take part in after-hours changes, on-call rotation and critical incident support.

Required profile

• Bachelor's degree or equivalent practical experience.
• 3+ years of enterprise network operations or engineering experience in a multi-site environment.
• Experience troubleshooting SD-WAN, wireless, NAC, routing and application connectivity issues.
• Ability to analyze packet captures, flow data, SNMP and syslog and isolate issues across network, server, cloud and application boundaries.
• Experience with ServiceNow incident, change and problem management processes.
• Preferred: experience supporting a large retail or distributed network, and working knowledge of Equinix and Azure networking.

Required skills

• Cisco IOS-XE, HPE/Aruba switching, Fortinet FortiGate and enterprise wireless.
• Strong knowledge of TCP/IP, subnetting, VLANs, STP, LACP, HSRP/VRRP, BGP, OSPF, QoS, NAT and VPN.
• Preferred: CCNA or equivalent; CCNP, Fortinet or Aruba certification is a plus.
• Preferred: Infoblox, F5, FortiManager/FortiAnalyzer, SolarWinds or Datadog.

Salary range: $101,360 - $152,040. The position is eligible for an incentive bonus based on company performance. The listing is marked hybrid.