MVA Sales Closer (Retainer Signing)

About the role

Accident Recovery Network is hiring sales-driven callers to work motor vehicle accident (MVA) leads and close them into signed retainers. This is a sales job: you call people who were recently in car accidents, build trust quickly, qualify their case, handle objections and get the retainer signed, often on the same call. Success is measured by signed retainers. Legal experience is a plus but not required; sales experience is needed.

Key responsibilities

• Call new, aged and inbound leads and turn qualified prospects into signed retainers.
• Walk prospects through the electronic signing process and stay on the line until it is done.
• Handle objections such as hesitation, skepticism and "I need to think about it" with confidence and empathy.
• Follow up relentlessly by phone, text and email until retainers close or are properly dispositioned.
• Qualify cases by confirming accident date, injuries, treatment, fault, insurance and existing representation.
• Make warm transfers to the legal team when appropriate.
• Own daily, weekly and monthly targets for signed retainers, contact rate and follow-up.
• Keep the CRM clean by logging every call, disposition and follow-up date.
• Stay compliant: no legal advice, no promised outcomes and no misrepresentation of case eligibility.

Required profile

• At least 2 years of phone sales experience with a proven closing record, able to share real numbers such as quota attainment, close rate or monthly closes.
• Experience meeting or beating sales quotas in a commission-based or performance-ranked environment.
• Fluent English or Spanish; bilingual English/Spanish is a big plus.
• Reliable attendance and comfort working in a CRM with a structured call and follow-up process.

Nice to have

• Signing MVA, personal injury or mass tort retainers.
• Legal intake or law firm call-center experience.
• Sales experience in insurance, debt relief, solar, home services or other high-trust consumer products.
• History as a top performer (e.g., top 10-20% of a sales floor).
• Experience with GoHighLevel, power dialers or e-signature tools such as DocuSign.

Shifts are Monday to Friday, with occasional Sundays, in Eastern and Pacific Time, with daytime and evening options. Pay is performance-driven and based on experience and results; full compensation details are shared during the interview. Applicants submit a resume, a brief description of inbound and outbound calling experience, performance metrics, availability and time-zone coverage.