Dispatcher Lead - Antarctic Fire Department

About the role

Amentum is recruiting a Dispatcher Lead for the Antarctic Fire Department, working under the direct supervision of the dispatch supervisor. The role covers the day-to-day operation of the dispatch center, supervising dispatchers, monitoring emergency alarms and coordinating emergency responses, with a varied schedule to ensure 24/7 coverage.

Key responsibilities

• Supervise and operate all communications and computer management, including base station, portable and mobile radios, computers, printers, fax machines, 9-1-1 lines, VHF radios and the fire alarm receiving system
• Directly supervise subordinate communication coordinators (dispatchers) and help train them and review their performance
• Monitor the automatic fire alarm system, interpret equipment indications and create service requests for emergency facility work orders
• Notify emergency service personnel (firefighters, SAR, fire technicians, medical staff, spill response) and coordinate international communications with agencies
• Operate HF/VHF/Satellite telephone and radio equipment, assist communications technicians with troubleshooting, and support aircraft communications and field camp check-ins
• Provide staffing for the Emergency Operations Center during emergencies and drills, and coordinate radio communications during mass casualty events
• Handle sensitive information according to PII/SI/PHI policies, report accurately on logs and reporting systems, and work a varied schedule including nights and holidays

Required profile

• High school diploma or GED
• 4 years of emergency services dispatch experience (fire, EMS, law enforcement) or 2 years as a dispatcher with the Antarctic Fire Department
• Valid emergency dispatcher certification (APCO, NENA, state agency or DoD Telecommunicator I/II)
• Incident Command System (ICS) 100 and 200 certifications required for consideration
• Willingness and ability to deploy to Antarctica for extended periods, with successful medical, dental, drug screening, background checks and US citizenship for facility credentials
• Ability to lift and work in extreme cold, outdoors and physically demanding conditions

Required skills

• Computer skills: Word, Excel, PowerPoint, Outlook and e-mail
• Good judgment, independent prioritization of urgent requests and ability to work unsupervised