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Multi-Unit Team Leader – Flexible Schedule

H&R Block · Louisville

🇬🇧 English

Job description

About the role

As a Multi-Unit Team Leader at a Block Advisors office, you will oversee three tax offices, guiding associates, delivering excellent client experiences, and meeting growth targets. The role starts with a flexible part‑time schedule in the fall, shifts to full‑time during the busy tax season (January‑April), and returns to a reduced schedule after the season.

Key responsibilities

  • Manage staffing, operations, and logistics across multiple offices.
  • Partner with the District General Manager to develop and execute office‑level growth plans and client acquisition targets.
  • Assist in recruiting, interviewing, and onboarding tax office associates.
  • Conduct performance reviews and work with the Associate Relations Center to resolve issues.
  • Build an engaging team environment through training, coaching, and recognition.
  • Lead daily team meetings and communicate essential information.
  • Create work schedules, ensure accurate timekeeping, and manage labor costs.
  • Travel between offices as needed.
  • Prepare tax returns when qualified after completing the Income Tax Course or Tax Knowledge Assessment.

Required profile

  • People‑management experience with a proven ability to develop associates.
  • Demonstrated aptitude for executing growth plans and fostering a growth‑focused culture.
  • Strong decision‑making and judgment in a fast‑paced environment.
  • Excellent interpersonal and communication skills.
  • Ability to work independently with minimal supervision.

Required skills

    What we offer

    • Flexible scheduling that transitions from part‑time to full‑time during peak season.
    • Opportunities for advancement after a successful tax season.
    • Support from a dedicated District General Manager and corporate resources.

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    Published 3 months ago

    22 views · 0 interested

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    H&R Block

    Louisville