Microsoft 365 Engineer

About the role

CACI is looking for an experienced Microsoft 365 Engineer to join a high-performing team that designs, implements and manages a Microsoft 365 Government Cloud (GCC) tenant. The engineer provides operational support and service delivery, handles customer and developer requests and troubleshoots complex incidents. The position is full time, regular, with no travel required.

Key responsibilities

• Collaborate with architects, network engineers and security specialists to test and deploy Power Platform updates.
• Provide end-to-end service support for OneDrive, Teams, Exchange and Copilot.
• Manage, govern and secure Copilot and Copilot Studio.
• Manage the Power Platform environment lifecycle, and manage Power BI environments and workspaces.
• Take part in service delivery initiatives that improve availability, security and performance of managed services.
• Troubleshoot complex incidents with other infrastructure teams.
• Help develop and maintain standard operating procedures and run books.
• Keep customers informed of operational status, progress on deliverables and planned changes or outages.

Required profile

• Ability to attain DHS EOD clearance.
• Degree: Bachelor's degree plus 10 years of applicable experience, or Associate degree plus 12 years, or 15 years of experience.
• 5+ years supporting SharePoint, Teams, Exchange Online and Power Platform.
• 5+ years of architecture and solution design with Microsoft 365.
• Strong communication skills and ability to get feedback from stakeholders.

Required skills

• Hands-on experience administering SharePoint Online, Teams, Exchange Online and Power BI.
• Experience implementing, deploying, migrating and supporting M365 collaboration services.
• Hands-on experience with M365 PowerShell and automation.
• Hands-on experience with Copilot and Copilot Studio.
• Desired: Microsoft Certified: Information Security Administrator Associate.

What we offer

• Pay range of $98,500-$206,800, depending on location, experience, skills and certifications.
• Healthcare, wellness, financial, retirement, family support and continuing education benefits.
• Flexible time off and learning resources.