Mental Health Program Specialist

About the role

The Child and Family Guidance Center seeks a Mental Health Program Specialist to support the Senior Director of Mental Health Services and oversee outpatient program operations in Dallas.

Key responsibilities

• Provide administrative and project management support for departmental initiatives, quality improvement, and compliance activities.
• Develop, implement, and monitor policies, procedures, and workflows to ensure alignment with accreditation and regulatory standards.
• Coordinate internal audits, chart reviews, and quality assurance activities, tracking findings and corrective actions.
• Oversee medical records processing, storage, retention, and release in compliance with HIPAA and agency policies.
• Assist with data collection, reporting, and dashboard creation to support data‑driven decision making.

Required profile

• Bachelor’s degree in rehab counseling, psychology, social work or related field meeting Texas QMHP‑CS requirements.
• Knowledge of outpatient behavioral health operations, regulatory compliance, and accreditation standards.
• Strong organizational, analytical, and problem‑solving abilities with excellent communication skills.
• Ability to prioritize multiple assignments, conduct audits, and maintain confidentiality.

Required skills

• Proficiency with Microsoft Office applications.
• Experience using electronic health record (EHR) systems.