Medical Receptionist – Patient Front Desk
DOCS Dermatology Group · Ohio
Job description
About the role
We are seeking a friendly and organized Medical Receptionist to join our dermatology practice. The role involves direct interaction with patients, handling phone calls, scheduling, and supporting the clinical team.
Key responsibilities
- Answer multi‑line phone system and greet patients and vendors.
- Sign patients in and out, collect insurance information and required data.
- Enter patient information into electronic health record (EHR) systems.
- Schedule appointments by phone and at checkout desks.
- Collect outstanding balances and copays.
- Provide patients with support and guidance as needed.
- Maintain a safe, secure, and healthy work environment by following standards and procedures.
Required profile
- High school diploma or equivalent.
- Prior experience with medical terminology is a plus.
- Ability to learn center tasks and assist management and physicians.
- Self‑motivated to achieve high patient care and customer service standards.
Required skills
- Experience with EHR systems.
- Familiarity with medical terminology.
What we offer
- Medical, dental, and vision insurance.
- 401(k) matching.
- Company‑paid life insurance.
- Employee assistance program.
- Paid time off.
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DOCS Dermatology Group
Ohio