Medical Collector – Remote (Tri‑County, FL)

About the role

The University of Miami Health System is seeking Remote Medical Collectors to join its Central Business Office. Working from the Tri‑County area, you will be responsible for managing patient accounts, ensuring timely collections, and supporting compliance with billing regulations.

Key responsibilities

• Verify patient demographic and insurance information and resolve account discrepancies.
• Monitor reimbursements, determine collection methods, and follow up on outstanding balances.
• Contact insurance carriers, document interactions, and secure payments.
• Prepare monthly accounts‑receivable reports and track key performance metrics.
• Review benefit explanations, request adjustments or refunds, and report payer trends to supervisors.
• Respond to patient and carrier inquiries via phone or in‑person.
• Adhere to university policies, safeguard assets, and maintain accurate records.

Required profile

• High School diploma or equivalent.
• Minimum 1 year of relevant experience for Medical Collector or 3 years for Senior Medical Collector.
• Strong attention to detail and ability to follow established accounting procedures.

Required skills

What we offer

• Competitive salary and comprehensive benefits package (medical, dental, tuition remission, etc.).
• Full‑time remote work with flexibility.
• Opportunity to contribute to a leading university‑based health system.