Measure Technician (Part-Time) - Grand Rapids, MI

About the role

The Measure Technician (In-Home Advisor) works independently in a traveling field role supporting The Home Depot's Field Services Organization. The associate performs in-home measurement appointments, supports sales, product inquiries, takes measurements and coordinates installations, and provides accurate measurements, calculations, quote review and presentation. The position reports directly to the Assistant Market Manager and focuses on customer service, measure accuracy and timeliness, and sales productivity.

Key responsibilities

• Complete daily routes for pre-assigned measure appointments as efficiently and accurately as possible (about 60% of time).
• Ask customers open-ended questions about their projects and product needs, describe product features and benefits, and identify opportunities to engage customers in other services programs (about 35% of time).
• Cooperate with associates, supervisors and managers to complete other assigned work activities (about 4% of time).
• Follow all policies and procedures and adhere to the work schedule (about 1% of time).
• Travel between locations and conduct work within a pre-defined geographical area, using company-issued devices.

Required profile

• Able to work 18 years or older and legally permitted to work in the United States.
• Reliable transportation preferred.
• High school diploma or GED, and 1+ year of previous related work experience preferred.
• Must be able to stand or walk continuously and lift or carry material of moderate weight (8-20 pounds); conditions are indoors and may cause mild discomfort occasionally.