Marketing Operations Manager (Retail)

About the role

Eataly Boston is seeking a Marketing Operations Manager to lead the store‑level marketing strategy. You will coordinate events, education programs, community relations, and visual communications to drive brand awareness, foot traffic, and sales.

Key responsibilities

• Partner with Corporate Marketing and the Store Director to execute a comprehensive local marketing plan.
• Manage the in‑store marketing team, including hiring, training, scheduling, payroll, and performance evaluation.
• Develop and oversee in‑store signage, visual merchandising, and occasional social‑media graphics.
• Plan and execute the store events calendar, coordinating on‑site, off‑site, public, and private events.
• Maintain relationships with celebrity chefs, producers, local organizations, and authorities.
• Track marketing spend, ensure budget compliance, and report performance metrics to senior leadership weekly.

Required profile

• Bachelor’s degree in Business or Marketing (preferred).
• 2+ years of marketing experience with prior managerial responsibility.
• Experience in the food‑and‑beverage industry and knowledge of Italian cuisine (preferred).
• Strong verbal and written communication, problem‑solving, and project‑management abilities.

Required skills

What we offer

• Competitive salary range of $85,000 – $95,000 per year.
• Opportunity to work in a dynamic, culturally rich food marketplace.