Manager, Clinical Operations

About the role

iQVIA is looking for a Manager, Clinical Operations in Carlsbad. The role manages a team of clinical staff who support clinical studies, ensuring projects are appropriately resourced and employees are trained and meet project objectives.

Key responsibilities

• Manage staff in line with organizational policies and regulations, including planning and directing work, assessing performance, guiding professional development, rewarding and disciplining employees, and handling employee relations issues.
• Take part in hiring by reviewing candidates and interviewing, and make sure new hires are onboarded and trained.
• Ensure staff have the right materials, system access and training, and oversee the training plan, SOP reviews and training sessions.
• Assign staff to clinical studies based on their experience and training, and allocate resources to clinical research projects.
• Review and evaluate staff work regularly, identify quality risks and issues, and create corrective action plans.
• Monitor that staff meet workload and quality metrics through regular review and reporting.
• Collaborate with other clinical teams and functional leaders on project challenges and customer service, and take part in quality or process improvement initiatives.

Required profile

• Bachelor's degree; a degree in a scientific discipline or health care is preferred.
• Prior clinical trial experience, including in a management or leadership capacity, or an equivalent combination of education, training and experience.
• In-depth knowledge of clinical research regulatory requirements, such as GCP and ICH guidelines.
• Good leadership skills and excellent organizational and problem-solving skills.

Required skills

• Proficiency in Microsoft Word, Excel and PowerPoint.
• Written and verbal communication skills, including a good command of English.
• Time management and the ability to handle competing priorities.
• Ability to build effective working relationships with coworkers, managers and clients.

The potential base pay range for the role, when annualized, is $86,500 to $216,000, depending on qualifications, location and schedule. Depending on the position, incentive plans, bonuses and other benefits may also be offered.