Maintenance Supervisor - The Wilds at Richmond Hill

About the role

The Maintenance Supervisor at The Wilds at Richmond Hill, a 265-unit townhome community, oversees and performs technical and mechanical work so that the buildings, grounds, amenities and common areas meet the company's standards for cleanliness, appearance, safety and functionality. The schedule is Monday to Friday, 8am to 5pm, with a rotating on-call schedule.

Key responsibilities

• Complete work orders from resident requests and routine upkeep by diagnosing problems and repairing them according to policy, safety standards and code requirements.
• Oversee the make-ready process for vacant units: pre-move-out inspection, punch list, vendor and contractor scheduling, supplies and final inspection.
• Set standards for the cleanliness and appearance of grounds, amenities, building exteriors, unit interiors, breezeways, curbs, signage, the leasing office, garbage areas, parking lots and other common areas.
• Inspect the work of other service team members, contractors and vendors, and develop corrective action plans where needed.
• Maintain spare parts and maintenance material inventory and work with the Community Manager to order supplies within budget.
• Complete monthly preventative maintenance per the Policy and Procedure Manual and help develop the budget for repairs, maintenance and capital projects.
• Run regular safety meetings, keep MSDS sheets current and stay up to date on OSHA and other safety requirements.
• Handle resident questions and complaints courteously and efficiently.

Required profile

• High school diploma, GED or related experience and training.
• Experience in property management maintenance, other building maintenance or a related trade.
• Own hand tools unless prohibited by state law, with knowledge of their safe use and maintenance.
• Valid driver's license to operate a golf cart on the property, if applicable.
• Able to work indoors and outdoors in all weather, lift up to 25 pounds alone and 50 pounds with help, and work a flexible schedule including call-outs on evenings, weekends and holidays.

Required skills

• EPA certification Type I, II or Universal if the job involves sealed HVAC systems.
• All certifications required by state and local jurisdictions.
• Proficiency in internet, word processing, spreadsheet and database programs; property management system experience preferred.
• Basic math skills for reviewing financial and administrative documents.

What we offer

• Hourly pay of $31.00 - $33.00, with possible bonus programs depending on whether the role is corporate or onsite.
• Medical, dental, vision, disability and life insurance, with low employee medical costs.
• Paid time off: 15 vacation days, 4 personal days, 10 sick days and 11 paid holidays for new hires, plus birthday off after 1 year.
• Onsite housing discount, 401(k) with company match up to 6%, paid parental leave and fertility benefit reimbursement.