Live Chat Support Representative
Jobs for Humanity · Raleigh
Job description
About the role
As a Live Chat Support Representative at FMI Corporation, you will assist customers and clients through online chat, answering questions, providing accurate information, and helping resolve concerns while delivering excellent customer service.
Key responsibilities
- Respond to customer inquiries through live chat.
- Provide information about the company's services.
- Assist customers with questions and concerns.
- Resolve issues professionally and promptly.
- Maintain accurate records of customer interactions.
- Ensure customer satisfaction through clear and polite communication.
Required profile
- Good written communication skills.
- Patience and attention to detail.
- Problem‑solving abilities.
- Ability to work independently and as part of a team.
Required skills
- Basic computer skills.
- Typing proficiency.
What we offer
- Competitive salary.
- Comprehensive health and dental insurance.
- Generous paid vacation.
- Flexible work arrangements.
- Retirement savings plans.
- Professional development and paid certifications.
- Modern IT equipment.
- Performance bonuses.
- Family support benefits.
- Career advancement opportunities.
Questions fréquentes
Why are you reporting this job?
Explore further
Salaries, guides and searches in the United States.
Salaries by job title
Apply in 30 seconds
Enter your email to apply. An account will be created automatically.
By continuing, you accept our terms of use.
Already have an account? Login
A question about this job?
Ask it here: you will get the full job summary by e-mail, right away.
Published 4 hours ago
Expires 1 month from now
5 views · 0 interested
Boost your chances
Upload your CV — we will match you with relevant openings.
Analyzing your CV...
Jobs for Humanity
Raleigh