Leasing Professional - Avana Long Point

About the role

A Leasing Professional is needed for the Avana Long Point community, a stabilized garden-style community of 360 units. The role coordinates the community's marketing, leasing and renewal strategies to reach occupancy, revenue and resident retention goals, handling leasing to new residents, keeping residents satisfied during their tenancy and securing lease renewals. Schedule is Monday to Friday, 9am to 6pm, with rotating weekends.

Key responsibilities

• Greet and qualify prospects, give community tours and show apartments, process applications, run credit and criminal background checks, prepare leases and move-in packages, and ensure a smooth move-in and lease signing.
• Inspect apartments before move-in so they are move-in ready and schedule outstanding items with the maintenance team.
• Stay informed on market and competitor conditions, develop short- and long-term marketing plans, and follow community policies on concessions and specials.
• Run marketing activities such as resident referral and employer outreach, and use online tools (Craigslist, Facebook, e-mail, other websites).
• Use on-site property management software (OneSite, Yardi, etc.) to track availability, traffic and leasing activity and manage resident and prospect data.
• Keep the community and show units to company standards, inspect the marketing corridor and leasing tour daily, and prepare the leasing office.
• Follow up with prospects and new residents by e-mail, thank-you notes and calls to finalize lease or renewal decisions.
• Support the lease renewal program by preparing renewal letters and packages, contacting renewing residents before move-out and ensuring documents are signed on time.
• Respond promptly and courteously to resident and owner concerns and route requests to the right people.

Required profile

• All licenses and certifications required by state and local jurisdictions.
• Valid driver's license to operate a golf cart on property.
• Able to stand, walk or sit for long periods, work indoors and outdoors in all weather, and lift up to 25 pounds alone and 50 pounds with help.
• Flexible schedule, including call duty on evenings, weekends and holidays; occasional travel to other properties or training may be required.

What we offer

• Hourly pay of $17.00 - $19.00, with possible weekly, monthly or quarterly bonuses depending on onsite or corporate role.
• Medical, dental, vision, disability and life insurance, plus a 401(k) with company match up to 6% after 6 months.
• Paid time off: 15 vacation days, 4 personal days, 10 sick days and 11 paid holidays, plus birthday off after 1 year.
• Paid parental leave, fertility benefit reimbursement up to $10,000, employee assistance program and onsite housing discount.
• 6-week paid sabbatical after 10 years of service.