Leasing Manager for Apartment Community

About the role

The Leasing Manager is responsible for driving occupancy, revenue, and resident retention through effective marketing, leasing, and renewal strategies. This full‑time position involves all activities related to leasing new residents, ensuring satisfaction throughout the lease term, and securing lease renewals.

Key responsibilities

• Conduct sales and leasing activities: greet prospects, give tours, process applications, perform credit and background checks, prepare leases and move‑in packages.
• Inspect and ready apartments for move‑in, coordinating with maintenance for any outstanding items.
• Monitor market conditions, develop short‑ and long‑term marketing plans, and manage concessions and specials to boost occupancy.
• Design and execute marketing initiatives, including resident referral programs, employer outreach, and online advertising on platforms such as Craigslist and Facebook.
• Utilize property management software (e.g., OneSite, Yardi) to track availability, prospect data, and demographic information.
• Maintain show units and marketing corridors to company standards, coordinating with maintenance for upkeep.
• Follow up with prospects and residents via email, phone, and thank‑you notes to ensure satisfaction and lease renewal.
• Prepare and manage lease renewal packages, contacting residents ahead of move‑out dates.
• Respond promptly to resident and owner inquiries, documenting and escalating issues as needed.

Required profile

• Valid driver’s license and ability to operate a golf cart on the property.
• Physical ability to stand, walk, bend, climb ladders, and lift up to 25 lb independently (50 lb with assistance).
• Willingness to work flexible hours, including evenings, weekends, and holidays, and to be on‑call as needed.

Required skills

• Experience with property management software such as OneSite or Yardi.
• Proficiency in online marketing tools (Craigslist, Facebook, email platforms).

What we offer

• Competitive medical, dental, vision, disability and life insurance.
• Generous paid time off, including vacation, personal, sick days, holidays, and a birthday off after one year.
• On‑site housing discounts at Greystar‑managed communities (subject to availability).
• 6‑week paid sabbatical after 10 years of service (and every 5 years thereafter).
• 401(k) with company match up to 6% after 6 months.
• Paid parental leave and lifetime fertility benefit reimbursement up to $10,000.
• Employee assistance, critical illness, accident, pet insurance, legal plans, and charitable giving programs.