Lead Network Transformation Manager, CPE Strategy

About the role

Forged Fiber is looking for a Lead Network Transformation Manager to lead its FF37 Customer Premises Equipment (CPE) strategy and fiber customer migration initiatives. The role provides business and technical leadership across AT&T, FF37, Lumen and vendor partner organizations, driving network transformation programs, product modernization and customer migration strategies. It influences multimillion-dollar technology and business investment decisions while keeping engineering, operations, IT and external partners aligned.

Key responsibilities

• Develop and execute the CPE strategy and roadmap, aligning technology investments with business objectives and customer migration goals.
• Lead strategic planning to evaluate technology, operational and financial trade-offs, and influence investment strategies and business cases for major technology initiatives.
• Drive cross-functional planning and execution to meet customer migration milestones and regulatory commitments, coordinating with internal and external stakeholders on risks and mitigations.
• Support the retirement of legacy network technologies and platforms.
• Serve as business and technical lead for customer-facing access technology modernization, defining migration approaches and advising on technology evolution, service delivery models and customer migrations.
• Influence product and service strategies that improve customer experience while reducing operational complexity and cost.

Required profile

• Bachelor's degree in Engineering, Telecommunications, Information Technology, Business or a related field, or equivalent education and experience.
• Preferred: Master's degree (e.g. MBA, Engineering, Telecommunications, Technology Management) and industry certifications or training in telecommunications, fiber access, network architecture, product or program management.
• 8+ years of experience in telecommunications, network engineering, product management, business strategy or technology marketing and transformation.
• Proven success leading large-scale customer migration, modernization or network transformation initiatives.
• Ability to work across organizations, influence vendors and partners and lead complex cross-functional programs without direct authority.

Required skills

• Fiber access networks, CPE technologies, service activation delivery platforms and customer migration strategies.
• Strong analytical, business planning, problem-solving and communication skills.

What we offer

• Base salary range of $145,400 to $218,100 annually, with eligibility for an annual bonus.
• A comprehensive benefits package covering physical, mental, emotional and financial well-being.