Key Lead - Pacific View, Hollister

About the role

The Key Lead is part of the store leadership team at the Hollister store in Pacific View, Hollister, California. The person ensures every customer receives a quality in-store experience by acting as Floor Supervisor, guiding and coaching Brand Reps and Stock Associates so that store operations run effectively and daily sales goals are met.

Key responsibilities

• Perform opening and closing routines
• Operate register and point-of-sale systems
• Fulfill omni-channel orders
• Demonstrate product knowledge and brand awareness while driving sales
• Build and maintain visual displays
• Analyze reporting to inform decisions
• Protect store assets and perform inventory control
• Represent the brand and embody company culture and values

Required profile

• High school diploma or GED preferred, or equivalent
• 1 year of retail experience preferred; retail supervisory or management experience not required
• Experience leading groups or teams preferred
• Availability on Saturdays and Sundays and certain holidays, with 12-16 hours per week expected and more during peak times

Required skills

• Strong customer focus and interpersonal and communication skills
• Knowledge of current fashion trends
• Adaptability, flexibility and ability to balance multiple tasks
• Detail orientation, initiative, confidence and strong work ethic

What we offer

• Starting rate of $19.70 per hour
• Quarterly sales incentive bonus
• Merchandise discount
• Training and development, and opportunities for career advancement
• Possible opportunity to become a Brand Affiliate