Inside Sales Representative – Remote

About the role

The Inside Sales Representative supports the sales organization by handling administrative duties, generating leads, and maintaining relationships with existing and potential customers through phone and email communication.

Key responsibilities

• Identify decision makers within targeted leads and initiate the sales process.
• Maintain and expand the prospect database, pass qualified leads to Account Managers with complete information.
• Deliver sales presentations, product demonstrations, and create RFP responses.
• Make outbound follow‑up calls to cross‑sell and up‑sell to existing customers.
• Investigate and troubleshoot customer service issues and coordinate customer training as needed.

Required profile

• 2–3 years of experience in sales or telesales, with strong opportunity qualification and account development skills.
• Excellent verbal, written, and listening communication abilities.
• Self‑motivated, high energy, and able to work both independently and as part of a team.
• University or college degree in Computer Science, Marketing, or a related field.

Required skills

• Microsoft Excel

What we offer

• Medical, dental, vision, short‑term and long‑term disability benefits.
• Supplier discounts, paid time off, paid holidays.