Inside Sales Representative

About the role

The ePlus Inside Sales Rep (ISR) is a key member of the sales team, responsible for acquiring, managing, and growing customer relationships while maximizing margin dollars. The ISR works proactively to deliver hardware, software, and services solutions that enhance both profit and the customer experience.

Key responsibilities

• Research and quote sales opportunities, ensuring optimal profit margins.
• Assist with project opportunities, run‑rate business, quoting, ordering, and post‑order support.
• Coordinate with engineering for BOM design and validation.
• Handle deal registration, pricing negotiations, and upsell warranties, services, accessories, and supplies.
• Maintain accurate CRM entries for opportunities, engineering and contract requests.
• Execute and manage customer orders, using portals for proposal requests, PO confirmations, and shipping information.
• Proactively resolve problems at customer and supplier levels and develop relationships with vendors and manufacturers.

Required profile

• 4‑year degree preferred.
• 1+ years experience in the IT industry and sales or customer service.
• Self‑motivated, results‑oriented team player with strong communication and interpersonal skills.
• Ability to work independently, manage multiple tasks under tight deadlines, and adapt to new technologies.

Required skills

• Microsoft Office Suite
• General computer application skills

What we offer

• Competitive hourly salary ranging from $19.23 to $26.44.
• Potential commissions and discretionary bonuses.
• Full range of medical, financial and paid‑time‑off benefits, including 401(k) eligibility and employee stock purchase program.