Information Systems Assistant

About the role

The Information Systems Assistant will support the Business Processes and Systems Support Section (BPSSS) within the Capacity Development and Operational Training Service (CDOTS) of the Department of Operational Support. The role focuses on developing, testing, and maintaining training delivery platforms and e‑learning systems used across the UN Secretariat.

Key responsibilities

• Participate in development, programming, testing, debugging and implementation of new application system releases, modules and functionalities for training delivery platforms.
• Develop, test and implement simple configurations and application components using UN‑established IT standards and tools.
• Collaborate on planning, design, development, implementation and support of CDOTS projects, liaising with users to define platform requirements.
• Assist in designing and launching Training Needs Assessment surveys and analyse learning participation data.
• Contribute to business improvement projects, enhancing training workflows and learning delivery processes.
• Install software and hardware according to specifications and monitor systems using appropriate tools, producing reports.
• Prepare technical and user documentation for deployed solutions.

Required profile

• Ability to work within delegated authority and follow UN standards.
• Strong analytical and problem‑solving skills.

Required skills

• Experience with Learning Management Systems (e.g., Moodle).
• Familiarity with UN platforms such as Umoja and Inspira.
• Basic knowledge of IT configuration, monitoring tools and documentation practices.

What we offer

• Opportunity to work within a multinational UN environment.
• Professional development in operational training and e‑learning technologies.