Import Global Trade Analyst

About the role

Ciena, a global leader in high-speed connectivity, is seeking an Import Global Trade Analyst to support its import operations and ensure compliance with North American trade regulations. The role covers daily operational tasks such as broker entry reviews, import classifications and process optimization, and oversees audits, record keeping, reconciliation and duty drawback processes. It involves close collaboration with internal teams and external partners.

Key responsibilities

• Review broker entries for accuracy, timely clearance, proper payment of duties and fees, and compliance with Section 232 tariffs, USMCA requirements and Certificates of Origin.
• Verify FDA import details, manage broker requests and follow up on required documentation.
• Monitor pre-alerts, broker requests, missing information and exceptions to ensure timely and accurate filing.
• Assign ACH codes for accurate payment and reconciliation of duties and fees.
• Conduct audits, including C-TPAT, broker performance metrics and AD/CVD compliance.
• Track Temporary Import Bonds and ensure their proper closure.
• Prepare documents for Post Summary Corrections, 520(d) claims, flag reviews and file submissions to customs authorities.
• Manage duty drawback processes to recover eligible duties and taxes on exported goods.
• Maintain accurate import records and prepare regular reports on shipment status, duty costs and compliance metrics.
• Collaborate with customs brokers, logistics partners and internal teams, and support special projects to improve import operations.

Required profile

• Bachelor's degree in International Business, Supply Chain Management, Logistics or a related field.
• Internship or coursework in international trade, logistics or supply chain preferred but not required.
• Fluent English, both spoken and written.
• Strong analytical skills, attention to detail and good organizational skills.
• Ability to solve import-related problems and adapt to changes in trade regulations.

Required skills

• Basic knowledge of import/export processes and global trade regulations.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint); familiarity with trade management software is a plus.