Hotel Rooms Inspector

About the role

The Hotel Rooms Inspector ensures that guest rooms and public areas consistently meet brand standards of cleanliness, appearance, and overall guest readiness. This role supports housekeeping staff, reports deficiencies, and helps maintain a positive guest experience.

Key responsibilities

• Inspect guest rooms and public areas for cleanliness, presentation, and compliance with Hilton brand standards.
• Report and follow up on deficiencies such as maintenance issues, linens, amenities, or housekeeping standards.
• Support, coach, and provide feedback to Room Attendants to ensure quality and efficiency.
• Communicate daily room assignments and updates to the Housekeeping Manager.
• Verify proper stocking of housekeeping carts and supply closets.
• Assist in training new housekeeping staff on inspection standards and cleaning procedures.
• Coordinate with Maintenance and Front Desk for timely room status updates.
• Handle guest service requests professionally and promptly when encountered during inspections.

Required profile

• Ability to work in a fast‑pace, high‑energy environment.
• Strong attention to detail and ability to maintain effective working relationships with associates and guests.
• Regular attendance and flexibility to work varied shifts, including weekdays, evenings, weekends and holidays.
• Physical ability to stand, walk, bend, stretch, reach, stoop and lift up to 20‑30 pounds throughout the shift.

Required skills

• Understanding and adherence to safety procedures and health/sanitation regulations.
• Ability to maintain high standards of personal appearance and grooming, including proper uniform and nametag.