Home Health Intake & Scheduling Coordinator (Weekend)

About the role

AdventHealth is hiring a part-time Home Health Intake & Scheduling Coordinator for its Leesburg home health office. The role works every Saturday, Sunday and Monday on day shift, with orientation on a Monday-to-Friday schedule for the first two weeks. The coordinator coordinates referrals into the agency and manages the schedule for all patients.

Key responsibilities

• Coordinate intake of all referrals and act as the central point for referrals from hospitals, physician offices and other sources
• Verify that physicians ordering home care are licensed and able to participate in Medicare, and check payer coverage before admission
• Assess whether home care is appropriate, obtain physician orders, coordinate HME and infusion needs, and enter referrals into the computer
• Maintain reference files on physicians, payers and referral sources, and document payer verification and charity approval
• Act as liaison between facility clinicians and clinical teams so patients are scheduled in a timely way, and track referral status
• Maintain logs for hospitalized or skilled-facility patients and new or resumed-care referrals
• Liaise with the central billing office to resolve billing issues and complete items needed for timely billing
• Edit employee schedules for call-outs, update them daily, and schedule add-ons, supervisory visits and discharge visits in line with agency guidelines
• Consider productivity and geographic factors when assigning patients and help with weekly coverage rotations

Required profile

• High school graduate or equivalent (associate's degree preferred)
• 1+ year of healthcare experience (preferred)
• Good understanding of home health staffing and scheduling from a field position (preferred)
• Experience in a Medicare-certified home care agency (preferred)

Required skills

• Proficiency with a personal computer, copier, phone and fax machine
• Moderate to advanced computer skills
• Strong customer service, multitasking, organization and proactive communication skills
• Knowledge of Medicare billing, privacy regulations and Medicare home health regulations preferred

What we offer

• Medical, dental, vision, life and disability insurance from day one
• Paid time off from day one
• 403(b) retirement plan
• 4 weeks of fully paid parental leave
• Career development and whole-person well-being resources, including mental health support
• Pet benefits

Pay range: $17.80 - $28.48. Positions are subject to Florida Level 2 background screening, including fingerprinting.