HIM Associate II

About the role

R1 RCM Inc. is hiring an HIM Associate II for an onsite position at Ascension Seton Medical Center in Austin. You will deliver customer service to patients, healthcare professionals and payors while keeping all patient information confidential, and help maintain accurate and secure health records. The schedule is Sunday to Thursday 9:00 AM to 5:30 PM, or Tuesday to Saturday 9:00 AM to 5:30 PM.

Key responsibilities

• Receive, review and process applications for birth certificates.
• Verify identification and documentation to ensure legal compliance and authenticity.
• Enter and update vital records information in secure databases.
• Maintain confidentiality and security of all vital records.
• Retrieve charts from patient care areas, reconcile them and follow up on missing documentation.
• Prepare, scan, index and perform quality control validation of medical records.
• Update spreadsheets and data systems so information stays accurate.
• Provide caring and compassionate customer service.

Required profile

• Experience with electronic health records (EHR) or vital records systems.
• Ability to uphold patient confidentiality.

What we offer

• Base pay of $17.60 to $25.25 per hour, depending on role, level, location, experience and education.
• A competitive benefits package.