Head of Revenue Operations

About the role

Tiugo Technologies is seeking a senior leader to design and own the end‑to‑end revenue engine across its four brands. You will shape how customers move from first touch through renewal, build the operating model for both product‑led and sales‑assisted motions, and drive automation that frees sellers from manual work.

Key responsibilities

• Design the full customer journey, including segmentation, coverage, routing, lifecycle stages and handoffs between marketing, sales, customer success and partners.
• Lead a unified RevOps function that serves all revenue motions, standardising data definitions, funnel metrics and systems of record.
• Own territory and quota design, capacity modelling, forecast cadence and incentive plan creation.
• Build and run a deal desk that streamlines pricing, legal, finance and security reviews for enterprise and AI deals.
• Develop field enablement programs covering onboarding, ramp, sales methodology and AI product fluency.
• Partner with the central AI team to automate revenue‑lifecycle workflows and embed AI into GTM processes.
• Provide business analysis that interprets data, diagnoses changes and delivers actionable recommendations to revenue leadership.

Required profile

• 10+ years in revenue or go‑to‑market operations, with at least 5 years leading a RevOps function at a B2B SaaS company ($30‑150M ARR).
• Experience running both product‑led and sales‑assisted motions and navigating differing definitions.
• Deep expertise in Salesforce and the surrounding stack (forecasting, quote‑to‑cash, marketing automation, BI, billing).
• Technical mindset with strong data modeling skills and ability to work with data engineering teams.
• Proven track record deploying AI operationally within a GTM organization.
• Ability to build new functions, hire and develop teams, and operate in a multi‑brand, globally distributed environment.

Required skills

• Salesforce
• AI/ML operationalisation
• Data engineering and data modelling
• Forecasting tools
• Quote‑to‑cash systems
• Marketing automation platforms
• Business intelligence (BI) tools
• Billing systems