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Head of Operations

Leadenhall Search & Selection · Région métropolitaine de New York City

Mid 🇬🇧 English

Job description

About the role

The Head of Operations will work directly with the founders to accelerate growth and streamline day‑to‑day activities of a platform that links brands with independent content creators. This senior position is responsible for building efficient processes, overseeing core business functions, and ensuring high‑impact initiatives are delivered successfully.

Key responsibilities

  • Design, implement, and continuously improve internal processes, systems, and operational workflows.
  • Oversee onboarding, contract management, payroll coordination, vendor relationships, and compliance activities.
  • Lead recruitment and people‑operations efforts, from sourcing candidates to managing the hiring pipeline.
  • Support key client accounts by monitoring performance and guaranteeing successful campaign execution.
  • Develop scalable operational frameworks, solve complex problems independently, and own strategic projects with measurable impact.

Required profile

  • Minimum 3 years of experience in strategic, operational, consulting, finance, chief‑of‑staff, or start‑up leadership support roles.
  • Proven ability to take ownership of projects and deliver results.
  • Strong analytical thinking, organizational capabilities, and excellent written and verbal communication.
  • Comfortable managing stakeholder relationships with professionalism and confidence.
  • U.S. citizen or permanent resident.

Required skills

    What we offer

    • Competitive salary.
    • 401(k) retirement plan.
    • Healthcare and insurance benefits.

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    Published 3 months ago

    14 views · 0 interested

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    Leadenhall Search & Selection

    Région métropolitaine de New York City