Guest Services & Conference Specialist – Law Firm

About the role

We are looking for a polished Guest Services & Conference Specialist to be the welcoming face of our New York office. In this highly visible role you will support attorneys, clients and visitors while ensuring our conference facilities run smoothly.

Key responsibilities

• Serve as the primary point of contact for clients, visitors and attorneys, delivering a professional first impression.
• Manage conference room reservations, meeting schedules and set‑ups for internal and external events.
• Coordinate catering, audiovisual equipment and meeting materials to guarantee seamless presentations.
• Monitor conference rooms and common areas throughout the day to maintain cleanliness and readiness.
• Collaborate with administrative staff, vendors and building management to resolve hospitality‑related issues.
• Assist with reception duties, including greeting guests, notifying employees of arrivals and handling inquiries.
• Support special events, client programs and office initiatives, handling last‑minute requests with efficiency.

Required profile

• Minimum three years of experience in guest services, conference coordination, hospitality or a similar client‑facing corporate environment.
• High school diploma required; an associate’s or bachelor’s degree is preferred.
• Strong customer‑service orientation with a polished, professional demeanor.
• Excellent organizational abilities and the capacity to juggle multiple priorities in a fast‑paced setting.
• Ability to communicate effectively with executives, attorneys, clients, vendors and internal staff while maintaining confidentiality.

Required skills

• Proficiency with Microsoft Office Suite, including Outlook, Word and Excel.

What we offer

• Salary up to $73,000 per year with paid overtime and bonus eligibility.
• Comprehensive benefits package, paid time off and 401(k) retirement plan.
• Firm‑sponsored perks and opportunities for professional growth.