Guest Service Representative – Front Desk (Part‑Time)

About the role

We are seeking a friendly Guest Service Representative to join our front‑desk team at a leading hotel brand. In this part‑time position you will be the first point of contact for guests, ensuring a warm welcome and smooth check‑in and check‑out experience.

Key responsibilities

• Greet guests, handle check‑in and check‑out procedures, and manage room assignments.
• Process payments, reservations and respond to guest inquiries with professionalism.
• Coordinate with Housekeeping, Maintenance and Sales to resolve issues promptly.
• Maintain accurate front‑desk records and handle guest complaints or special requests.

Required profile

• Positive attitude with strong customer‑service orientation.
• Ability to multitask in a fast‑paced environment.
• Excellent communication skills and professional demeanor.
• Willingness to stand for extended periods.

Required skills

• Basic computer literacy.

What we offer

• Team‑focused culture with on‑the‑job training.
• Opportunities for wage increases after 30, 60 and 90 days.
• Paid vacation, sick leave, holidays and employee discounts.
• Access to health, dental and vision plans for full‑time teammates.
• 401(k) with company contribution.