GTM Revenue Operations Manager

About the role

The Revenue Operations Manager is a key member of the Central Operations team that manages the Go-to-Market (GTM) operating model by turning operating strategy into a consistent, field-ready execution cadence. The role strengthens the daily discipline behind forecasting, pipeline hygiene, executive business reviews and leadership forums. It works closely with Geo Revenue Operations, Sales, Marketing, Partner, Customer Success, Finance, technology and data teams, and is classified as hybrid, with three days per week in the Durham/RTP office.

Key responsibilities

• Lead the monthly sales forecasting cadence by coordinating inputs, timelines and follow-through with field and revenue operations stakeholders, and improve forecast accuracy on dollars and units through pipeline hygiene, quote discipline, CRM stage alignment and field accountability.
• Ensure CRM processes and sales stages support forecasting needs and executive-level visibility.
• Act as a business power user for the Revenue Intelligence tool, driving adoption and improving its outputs for sales leadership.
• Help operationalize the GTM operating model and leadership cadence, including Quarterly Business Reviews and Executive Monthly Business Reviews, and support their preparation, execution and follow-through.
• Support high-priority operating model projects such as changes to forecasting processes, QBR design or field operating practices.
• Work with Business Systems and Data teams to ensure the right data is available in the right systems, and identify and implement AI-enabled improvements to reduce manual forecast preparation, Excel work and repetitive analysis.

Required profile

• 5+ years of experience in Revenue Operations, Sales Operations, Business Operations, Consulting or a related field, preferably supporting GTM, sales or field operating cadences.
• Solid understanding of forecasting, pipeline management and CRM processes, including how sales stages, quote hygiene and data quality affect forecast accuracy and leadership visibility.
• Analytical and operational problem-solving skills, using data to identify issues, prepare insights and measure impact.
• Executive-ready communication skills, able to turn detailed inputs into clear materials, concise summaries and action-oriented follow-up.
• Comfortable operating in ambiguity with a practical, service-oriented approach.

Required skills

• Hands-on fluency with GTM systems and tools such as Salesforce, Aviso, Snowflake, Excel and PowerPoint, or equivalent platforms.
• Ability to pull, interpret and package data for business reviews.

What we offer

• Target salary range of 196,350 - 292,600 USD, depending on location, qualifications, experience and education.
• A comprehensive benefits package that may include health insurance, life insurance, retirement or pension plans, paid time off, leave options, performance-based incentives, an employee stock purchase plan and/or restricted stock units.
• A hybrid working environment with in-office expectations shared during recruitment.

Applications are submitted only through the company website; direct contact with employees, recruiters or HR does not influence the process. Some hiring stages may use AI tools to help evaluate applications.