General Manager - Affordable Housing

About the role

Fairstead is a real estate firm that builds and manages affordable communities, owning and managing more than 30,000 apartments across 28 states. Its General Manager oversees and manages the day-to-day operations of properties in their portfolio, handles on-site compliance, and is responsible for the overall performance of the portfolio, including the marketing program and financial performance. The position is based in Louisville.

Key responsibilities

• Ensure compliance with leasing laws such as HUD, Fair Housing, ADA and the Fair Credit Reporting Act, and stay current with the HUD 4350.3 Handbook
• Prepare site REAC reviews, EHS violations cleared, Management and Occupancy Reviews, investor and LIHTC reviews, and annual and interim recertifications
• Respond to regulatory agencies, implement intervention strategies for non-compliant tenants, and document lease violations and coordinate evictions
• Monitor tenant arrears and litigation, attend monthly arrears meetings, and collect rent and late fees, including pursuing delinquencies through legal action
• Supervise preventive, routine and emergency maintenance and repairs, coordinate vendor bids and contractor quotes, and conduct unit inspections and bi-annual walk-throughs with the Building Superintendent
• Clear HPD, ECB and DOB violations, attend weekly construction meetings, and report on ongoing construction and renovation projects
• Prepare monthly financial cover sheets, attend monthly financial catch-up meetings and monitor budgets

Required profile

• Three years of management experience, including supervising a team (property management, hospitality, retail or restaurant)
• COS (Certified Occupancy Specialist) or CPO (Certified Professional of Occupancy) certification
• Bachelor's degree preferred
• EIV experience; TCS certification for tax credit properties
• Ability to communicate with a wide range of people, build relationships with staff and the community, and handle multiple tasks with tight deadlines

Required skills

• Yardi experience preferred
• Microsoft Office Suite proficiency

What we offer

• A $5,000 signing bonus
• Medical insurance through Meritain Health, vision plan, life insurance and disability insurance
• Company-matched 401(k) (100% of the first 3%, 50% of the next 2%)
• 12+ paid holidays, 15 days of PTO and 7 sick days
• Flexible Spending Account, nationwide pet insurance and employee discounts