Front Office Night Auditor

About the role

The Hyatt Regency Schaumburg is seeking a Night Auditor to ensure smooth guest registration and provide exceptional service during overnight hours. This role is pivotal in shaping first impressions and maintaining high standards of guest satisfaction.

Key responsibilities

• Check in guests, answer phones and take reservations.
• Respond to guest complaints, requests and emergencies.
• Process invoices, post checks to vendors and distribute employee checks.
• Reconcile accounts and balance the cash drawer.
• Investigate and resolve out‑of‑balance accounts.
• Maintain accurate financial records and ledgers.
• Assist in preparing forecasts and audits.
• Perform other duties as assigned by management.

Required profile

• Previous hotel front desk or night auditor experience.
• Refined verbal and written communication skills.
• Advanced math and bookkeeping abilities.
• Proficiency with computer‑based tasks such as data entry, accounting, word processing, invoicing and billing.
• Strong time‑management and multitasking capabilities.
• Ability to solve problems and diffuse tense situations.
• Physical stamina to stand for long periods.
• Availability to work weekends.

Required skills

• Bookkeeping
• Data entry
• Accounting
• Invoicing
• Billing

What we offer

• Discounted and Friends & Family room rates.
• Medical, prescription, dental and vision insurance after 60 days for full‑time employees.
• PTO and sick time.
• Tuition assistance program.
• On‑site parking.
• Meal provided during shift.