Front Desk Receptionist
Office of the State Fire Marshal · Springfield
Job description
About the role
The Office of the State Fire Marshal is seeking an upbeat, friendly Front Desk Receptionist to be the first point of contact for visitors and staff. You will manage front‑desk operations, greet guests, answer and route phone calls, and provide basic administrative support to agency divisions.
Key responsibilities
- Welcome visitors, manage the reception area, and ensure a professional first impression.
- Answer incoming calls, direct them appropriately, and handle routine inquiries.
- Assist with incoming mail distribution to the correct divisions.
- Draft and format records, reports, correspondence, and other documents as needed.
- Support the Legal Division with Freedom of Information Act (FOIA) requests.
- Monitor weather radio and disseminate time‑sensitive alerts to staff.
Required profile
- Strong interpersonal skills with a friendly, customer‑service orientation.
- Ability to work independently under direction and handle multiple tasks efficiently.
- Excellent written and verbal communication skills.
- Attention to detail and ability to maintain accurate records.
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Published 2 hours ago
Expires 1 month from now
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Office of the State Fire Marshal
Springfield
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