Food & Beverage Manager

About the role

Lead and manage the food and beverage department to deliver superior menu items and memorable guest experiences while overseeing financial performance and upholding HHM core values.

Key responsibilities

• Interview, select, train, schedule, coach and support associates to meet brand standards.
• Monitor product quality, guest satisfaction, and ensure food is prepared according to recipes and specifications.
• Maintain sanitation and safety standards for guests and associates.
• Visually inspect facilities and ensure appealing appearance.
• Handle internal and external customers with patience, tact and diplomacy.
• Ensure equipment is operational and participate in restaurant marketing efforts.
• Gather guest feedback on service and food quality.
• Document inventory, forecast usage and monitor supplies to keep outlets stocked.
• Comply with alcoholic beverage regulations and sustainability guidelines.
• Practice safe work habits following MSDS and OSHA standards.

Required profile

• Prior management experience in restaurants.
• Ability to work varied shifts, holidays and weekends.
• Physical ability to navigate restaurant/kitchen, lift up to 50 lb, and perform bending, stooping, kneeling or crouching.
• Effective verbal and written communication with guests and associates.